Spiceworks Network Mapping

What do you like best?

The fact this has been around for over 10yrs and keeps evolving with each version, has both on prem and cloud based now too is awesome.

This has now also been replaced with their internet based 'inventory' and network mapping tools, which integrate also with the Cloud Helpdesk too, great innovations!

What do you dislike?

Newer cloud based one needs a little more tweaking but it is new and work in progress.

Recommendations to others considering the product:

Integrate it with their Helpdesk or Cloud Helpdesk tools so you can link them together and create tickets from the console without having to open it separately at the same time, or just use it to update the tickets later on. The implementation of the product is simple, easy to use and with zero cost, you don't have to worry about getting any complaints from management. The only time you have to pay is if you want to have the banner ads removed, otherwise it works well.

What problems are you solving with the product? What benefits have you realized?

Mapping out the entire WAN.