SpiceCSM is the #1 platform for Data Orchestration, Workflow, and Unified User Interface. SpiceCSM offers the most advanced integration, automation, and business process management platform available that makes it easy to integrate and apply intelligent business processes in a unified platform that includes a flexible CRM / case management tool.
SpiceCSM was developed to solve problems that we found in modern customer engagement. This included managing interactions that used many different workflows and orchestrating the data required to do so. Typically this consists of multiple systems, and processes dictating how to interact with each other. Our goal was to streamline and simplify that process which ultimately drives improvement across everything process-related.
SpiceCSM’s vision is a single process orchestration hub that provides the tools for the Citizen Developer to manage business processes and the data associated with it. A platform that includes all the applications, data, and processes that combine to create your ideal end-to-end solution. SpiceCSM was designed to be easy to use and provide technical capabilities to to non-technical users.
