DamewareВ® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to WindowsВ®, LinuxВ®, and MacВ® OS XВ® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
Key Features:
– Remotely control computers both inside and outside the network firewall
– Supports remote desktop connection to Windows, Linux, and Mac OS X systems
– Remotely manage and troubleshoot Windows computers and Active DirectoryВ® (AD) domains
– Deliver on-the-go support with remote access from iOSВ® and AndroidВ® devices
– Supports Smart Card logon and authentication
SolarWinds DameWare Remote Support
Jennifer A.
Advanced user of SolarWinds DameWare Remote Support
★★★★★
Remote with ease, try it FREE first, then you will buy DameWare
What do you like best?
I like the ability to install the client remotely, or manually. There is great documentation and great support behind this product as well! I can't recommend SolarWinds for all your support tools!
What do you dislike?
I wish that the software was backwards compatible. You can only remote to a computer running the same version as the host.
What problems are you solving with the product? What benefits have you realized?
DameWare allows you to view and experience everything that the end user is seeing and "feeling"! It saves so much time not having to run around to different office to assist for a couple of clicks! I have saved so much time by using the product, like another set of hands!
Review source: G2.com
