What do you like best?
Discovery is very good. We discover up to 30 software that we don't have a license.
You can have in only one tool inventory of ips, servers, and application catalog and more.
You have the compliance calculation and provides you audit reporting as well. ItВґs very useful for your organization.
Using cloud version you can have high aviability and you save installation.
Snow helps improve the exchange control process.
When the application or and user is no longer used, we can remove the application and save on licenses.
What do you dislike?
Software Recognition Service is expensive.
Snow DoesnВґt recognize mobile devices.
Support can take a long time to resolve an issue, which could be potentially impacting your business operations, We created a ticket and this was attended until 4 days after.
It is not easy to use, you need a lot of learning which you can not do easily online, but there are a lot of documentation and tutorials.
Recommendations to others considering the product:
I highly recommend Snow because despite the high price, snow is a complete tool that helps to have a true CMDB in your organization. Additionally, the return on investment is incredible because software usage reports or licenses can help you better protect your budgets and save a lot of money.
What problems are you solving with the product? What benefits have you realized?
The main Benefit is you can have record all of our software licensing and also monitoring utilization. Before snow, we had a mess regarding to our licenses, we did not know whow had licenses and also how many lisences we had available. Another adventange is you can use the discovery, itВґs very good to know if your staff has software pirate.