The most advanced SMS messaging for Salesforce, with the simplest config and use ever.
The Most reviewed product on Salesforce AppExchange & Zoho Market Place.
Simple Install & Configuration–> Clickable Guidance configures all components. NO CODING REQUIRED
Seamless Interactive and/or automated messaging–> SMS, MMS, Facebook
Multiple ways to message–> Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports
Incoming SMS Alerts, Classic & Lightning–> Utility Bar, Home Side Bar, Email to SMS, Omnichannel & Chatter
Messaging Automation–> SMS keywords, SMS reminders & alerts, Salesforce routing
SMS Apps automate messaging via Process Builder, Workflow & Flows–> Campaign, Manager & Dashboard, Single Message Campaign, Nurture/Drip Campaign, Progressive Profiling, Surveys & Scheduling
Out-of-the-box Dashboards–> Compliance, Delivery & Rep Productivity
Seamless Integration with Marketing, Sales & Service Cloud–> Standard & Custom Objects, Integration with Marketo & Pardot & SF1 Support
Global Coverage–> Long & Short Codes + Toll-Free Numbers, Call Forwarding for SMS-Enabled Numbers, Direct connect in 59 countries, Bring Your Own Number (Landline), Bring Your Own Carrier (Twilio, Nexmo, Ring Central, etc.)
Converse Desk and Inbox
Manage large message volumes with intuitive Desk & embedded Inbox. Worklists, priority alerts, filtering, & 360Лљ conversation history across Force.com Lead, Opportunity, Contact & Custom Objects. Single component for all UXs.
Converse Apps/Automations
Automation framework for A2P messaging delivering specific use case, e.g., scheduling or nurture. Apps include workflows, message templates & use case analytics. Clickable Guidance for Configuration and Mgmt.
Global Compliance
Automatically manage regulatory requirements for GDPR, TCPA, CASL, CCPA +++. Automatically Optimize carrier delivery with throttling for volume/velocity, anti-spam techniques, business hours. Compliance & delivery dashboards.
