Impeccable service to receive comments from our users !!
What do you like best?
The tool has been very detailed and complete, we have not had any problems regarding its operation, the tool has also been able to use this service to carry out the surveys in a very simple and simple way either to create, modify or send them since with this service It can be distributed, it also offers us a panel to observe those surveys sent and receive both positive and negative responses from customers, which in turn will help us to improve areas or certain points of the company, I liked Very much this very simple tool, simple and without the need for external help to use it.
What do you dislike?
Until now we have not had any kind of problem regarding the operation of the system, a very detailed and complete tool, each of its characteristics and functions are very intuitive so we do not need any kind of help from third parties or technical support, however to Future could improve or add new characteristics and text, colors or designs to be able to improve the surveys and make them more attractive, that is, to offer a continuous change to send variety.
Recommendations to others considering the product:
In short, I recommend the service because it has worked favorable results, we have received both positive and negative comments but in order to be able to use these comments to improve our Company and in this way users have fun or receive an offer to help, regarding the function of the response reception system is very detailed and evaluates the surveys to give a general analysis.
What problems are you solving with the product? What benefits have you realized?
We have applied this tool in the company with a fundamental point to improve each area or allow to improve marketing campaigns such as: the design or any new idea that allows to improve specific points, the surveys are distributed by the same service in order to solve problems or in turn search for qualification to improve more and more, in my opinion we have undoubtedly advanced to a more solid company since surveys serve to send the same employees and offer changes if necessary that is, it is very useful and provides support, the truth seems very complete.
