Great value for lead sourcing, and an amazing customer support team.
What do you like best?
The customer support team is responsive, and always provides clarification or more data when you request help. The user interface is very easy to navigate, and intuitive. We seldom had to ask for help with understanding the software. Our main areas where Slintel helped our organization were with the sales operations team.
What do you dislike?
When using Slintel our biggest issue is that we don't need more leads, this does not equal more accurate or up to date information. Perhaps a n increased focus on qualifying the accuracy of leads would be more valuable. For example if we had direct dial information this would be more valuable than having a bunch of leads that have the same phone number.
Recommendations to others considering the product:
Slintel offers good support, and great value. I would always seek to understand what country or region i will be seeking data intelligence from, and ensure that the vendor is focused in that market. Also you should look for direct dial information regarding leads. or contacts. I like the customer support teams responsiveness when I did not have enough information for a set of leads. our sales operations strategy has significantly improved especially during this time of Covid, and the fact that many of the accounts had higher than normal turnover.
What problems are you solving with the product? What benefits have you realized?
Our original intent was to reduce our lead sourcing costs, and improving our contact rates with prospective customers. We ultimately found out quite a bit regarding our internal process as it pertains to generating leads. Now we are armed with a more efficient front end sales process that has truly helped us get more calls in and more direct contact to potential buyers.
