What do you like best?
The tracking system was helpful and the information the system could pull from banner was helpful. We also used the information from the surveys as predictors.
What do you dislike?
We used mapworks before skyfactor took it over as well as during the first year that skyfactor took it over and the system appeared to be much less user friendly at the time. I hear that it has improved.
What problems are you solving with the product? What benefits have you realized?
Goal to increase retention at our institution. Tracking system, predictive indicators.