ServiceNow Project Portfolio Management

What do you like best?

It is simple to use and cover all project and portfolio management processes.

Good demand and project management.

Very easy to configure, to import data and to create a workflow to notify stakeholder and to change status of project task and milestone.

It's the single source of truth for the organization,

You can choose Agile Programming and waterfall management for every project,

What do you dislike?

Resource management not so easy to use, and don't permit a perfect allocation of resource to projects because hard and soft allocation is not so easy to understand and use

Portfolio management is too simple, you don't have a clear picture of all your projects and demands.

Recommendations to others considering the product:

Define you processes before implement ServiceNow It Business Management.

What problems are you solving with the product? What benefits have you realized?

Project Management for Professional Services: we manage the life cycle of projects, from concept to feasibility to execution.

During execution we allocate team to project and manage gantt of the project.