ServiceNow Governance, Risk, and Compliance (GRC) transforms inefficient processes across your extended enterprise into a unified GRC program built on the Now Platform. Through continuous monitoring, prioritization, and automation you can respond to real risks in real time.
Customer Reviews
Gautam H.
Advanced user of ServiceNow Governance, Risk and ComplianceIt has every type of solution required or an enterprise to operate. From the simplest task of raising a request item to get a hold of information from some team to raising a whole change request that manages what goes into production. The best part of ServiceNow for me is its Configuration Item setup.One can get in-depth information about an application/server/database etc from a single piece of unique code called Configuration Item.
It also has KDB Articles (Knowledge Database Articles) that helps understanding a process within ServiceNow.
The only thing that I think ServiceNow can work upon is its Reporting tool. It lacks advanced filters as group conditional formatting and has very limited data visualization schemes.
I would recommend you to request a demo from the ServiceNow team and you will find that they have a lot to offer to make your business go smoother and hassle free. The sheer amount of solutions offered by the software can make Enterprise management a lot easier. The DOC escalation feature can help you escalate an issue to ServiceNow team which is capable of finding the right team in the shortest amount of time to mitigate the impact on the business.
We are using to do incident management, request information processing and change management. We also use it do compliance management. Reports are helping us in getting a bigger view of the whole picture of what's going on in the organization and see a forecast a pattern to be precautious about any incident that might adversely impact the business.
