Securence

What do you like best?

There isn't much to configure or maintain with Securence once you get it integrated into your environment. It does a good job of alerting users to blocked or quarantined emails. I particularly enjoyed its ability to cache emails if the connection to our on-prem exchange server went down. Inspecting messages at the edge in their mail log is also quite easy to do, far better than jumping through the hoops required in O365.

What do you dislike?

It seems like their filtering technology is aging pretty severely. After moving to O365 from Exchange 2010 I feels like we have a mismatched filtering solution now. I'd love to see better integration with the email clients themselves and maybe an API to help automate the control of company wide filtering rules. It really feels like a product stuck in 2010.

Recommendations to others considering the product:

If you're looking for a basic email filtering solution to setup for a mail service that doesn't already come with a modern solution Securence is excellent. But I really feel that their technology is falling behind and leaving us exposed to an increasingly complex threat landscape. For instance, CEO Fraud filtering is extremely limited, the only option you get to control this type of spam is whitelisting "from" addresses which create a ton of false positives for dynamically generated addresses used in cloud applications.

What problems are you solving with the product? What benefits have you realized?

We use Securence as our primary spam and email malware filter.