Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. We deliver a purpose-built privileged remote access platform that ensures industry compliance and vendor accountability.
Customer Reviews
Administrator in Utilities
Advanced user of SecureLink for EnterpriseI love the available resources such as the SecureLink University for training and learning, access to Technical Support, and the always available specialists that can meet anytime that week if we have questions. Everyone encountered so far has been amiable, helpful, and very kind.
The only thing I dislike about SecureLink is the fact that the actual server s subject to so many attacks as it is on the Internet and not air-gapped. The gateway is behind firewalls but the main server seems to be under such constant assault that I fear it may one day be hacked. It is supposedly closed to certain access but it could still be at risk with any vulnerability in a protocol. Wonder if there are fixes for that.
It gives us a better solution for external access for the vendors which provide the tools we use. We can decide on who can access what asset and when, we can automate the creation of their accounts, and even determine the amount of access given to different users. We realized that it would be a great alternative for internal users as well.
