One Identity

What do you like best?

To be honest, I don't really like anything about it. Active Directory is not something I think needs a third party application to use, but management wanted *something* and this was chosen.

What do you dislike?

It doesn't sync (even though we force via OneID) with our current AD so we have to go into the main DC to run a sync via PS. It's incredibly difficult just to add someone to a group. I think it's overly complicated to use compared to just using the console for Active Directory.

Recommendations to others considering the product:

I DO NOT RECOMMEND ONE IDENTITY. The vendor has been very hard to reach; we constantly have to reach out to them for issues and it takes days/weeks to get back to us. We have had this go Live in August and we are STILL finding issues.

What problems are you solving with the product? What benefits have you realized?

Syncing issues have been a huge deal; I can disable someone in AD but OneID does not show that. They will still show as enabled. I've also noticed that if you can a script for it, it still manages to mess up and put people in the wrong containers.