Scup Care

What do you like best?

Offers wide variety of customer support features, connects with major customer channels like livechat, facebook, email, facebook messager and Instagram among others, its affordable, allows room for more friendly chat with customers which is great for surveys and collection of customer insights. Real time customer support team they respond to user questions in seconds.

What do you dislike?

Its is quite a complex software it requires some learning to easily integrate it with all support channels.

Recommendations to others considering the product:

Its an amazing tool to connect with your customers at all times in a more friendly way through all available communication channels. Its a good choice for any care team.

What problems are you solving with the product? What benefits have you realized?

With Scup Care we were able to integrate and connect all customer support channels to one place making it easy to manage and ensure all channels are checked. It also gave us closer contact with our customers in a more friendly manner.