Scoop

Convenient carpools with co-workers and neighbors. Scoop brings together co-workers and neighbors who are going the same way. Scoop carpoolers enjoy meeting new people and making the most of their time. Scoop partners with competitive employers to enrich the lives of their employees.

Languages supported: English

7.8/10 (Expert Score) ★★★★★
Product is rated as #10 in category Ride Sharing Software
Ease of use
Support
Ease of Setup

Scoop is the largest enterprise carpooling solution in the United States. As a complete commute solution, Scoop partners with some of the world’s most forward-thinking organizations like LinkedIn, T-Mobile, and Workday to provide every employee with a safe, reliable, and convenient commute to and from the workplace.

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Customer Reviews

Scoop Reviews

Mogana T.

Advanced user of Scoop
★★★★★
Useful App But Needs Improvement

What do you like best?

- Safe car pulling app as there is emergency button

- Competitive price

- Can get ride fast

What do you dislike?

- The App is not compatible with Android. Hard to register. Scoop is available in Android and can be downloaded but user can't sign in on the App.

- Sometimes, the driver doesn't show up, thus not reliable for scheduled events. This is very difficult when travelling to airport. Often times the riders failed to show up even though the rides were booked in advance.

- Slow customer service response. It takes days or need to submit report more than once to get attention.

Recommendations to others considering the product:

Only use Scoop when there is no emergency or other important events. Don't book for airport transfer useless if you plan your trip much earlier . The customer service is not that great so it is not reliable to expect your issue to be solved fast.

What problems are you solving with the product? What benefits have you realized?

- Car pulling. It is safe to car pull with the person who is working in the same office building.

- Can save money by splitting travel cost. It saved a lot of money in taking cab from office to home with other people living in the same area.

- It feels safe to travel with other working professional rather than travel alone.

- Like other riding services, it app tracks your journey and there is emergency button in the event of safety concern arises. It works typically like other riding services but cost can be reduced by sharing the ride.

Review source: G2.com

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