Much more granular access to requests and servers.
What do you like best?
Enables much more granular access than regular access management schemes to specific tasks. For instance, you are able to will need a method administrator to run a request of a particular subset of server machines which does require high privileges. However, not allow them to get permission to access other DC/group services. We are able to provide non-technical users with an easy form using the drop-down menu in order to select settings and also in order to establish variables for things without understanding the scripts which are underlying.
What do you dislike?
It is tough to configure SSH access, keys, passwords etc. for a similar task when dealing with a combined auth environment. Often, individual projects are needed and then simplify auth.
Recommendations to others considering the product:
Rundeck is a good tool in case you want something for assigning duties to organizations in a simple way or perhaps you're keen on going back to service automation.
What problems are you solving with the product? What benefits have you realized?
Without getting administrative access to point applications, servers and utilities, we need just supply groups of owners with a chance to access certain administrative tasks. For return-to-service jobs we usually use Rundeck. We offer Rundeck a request for work to immediately fix the issue based on checking alarm for our monitoring methods for instance. This reduced the quantity of time spent on regular tasks by our frontline administrators.