ROLLER is a leading all-in-one software suite for attractions, entertainment and leisure venues.
Our mission is to help venues manage their operations and improve the customer experience through our innovative market-leading modules. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. ROLLER is a modern cloud-based offering with thousands of users across more than 20 countries.
ROLLER is headquartered in Melbourne, Australia and has regional offices in London and Los Angeles. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.
For more information about ROLLER, visit: www.roller.software . You can also follow ROLLER on LinkedIn.
Matt P.
Advanced user of ROLLER Software
★★★★★
Strong software with a focus on UX, customer experience and continual improvement
What do you like best?
Roller is a ticketing software that makes purchasing tickets easy and is constantly reorganizing their workflow to improve the experience for your customers. We have been users for 2+ years and seen the improvements and been part of beta programs in order to shape the roadmap. It's amazing when a company that you pay to work for you, works with you to offer the best possible product.
What do you dislike?
With pushing the limits of continual updates, comes bugs and relearning the platform occasionally. Roller generally improves upon features and rolls out new features monthly which is far more often than other companies. Communication is good when updates are released but we have discovered bugs. There is also a learning curve and new training required each time there is a change made, even if the change is for the better. Doubled edged sword but I would rather have improvements than a stagnant platform.
What problems are you solving with the product? What benefits have you realized?
Our previous POS provider almost made it difficult to be a patron of our business. Roller makes the online checkout and in person point of sale purchase very simple and efficient. In the recreation and entertainment industry, the goal is to get customers in the doors as quickly and easily as possible in order to avoid bottlenecks and negative experiences from the beginning of their visit and that's what Roller offers.
Review source: G2.com
