Rhombus Systems - Where your Enterprise Security Camera System should be.
What do you like best?
From my initial introduction call, sales process, installation, quality of equipment, and end-user support, Rhombus Systems customer care is the best I have experienced. My Account Executive, Emily Venable, as well as the rest of the RS team always go above an beyond to make sure that I am a satisfied customer. The Rhombus Console is easy to learn and easy to use. I can access my systems even when I am on the road using my phone. Set your own alerts, roles, permissions, maps/floorplans, facial/license plate recognition, and policies. Nothing could be simpler. I highly recommend Rhombus Systems if you are looking to change over from your old/antiquated NVR system. You won't be disappointed.
What do you dislike?
My boss said I have to wait for my current NVRs to fail before I can switch to Rhombus Systems. :)
Recommendations to others considering the product:
Recommend taking the time to perform a trial of their products.
What problems are you solving with the product? What benefits have you realized?
Easy access to all my location's cameras, faster installs, higher quality video, quick capture and sharing of video clips with Managers and Law Enforcement (What used to take hours, now takes minutes).
Biggest Benefit: Time
- Installation: I can view the camera I just installed on my phone and make adjustments without having to climb down a ladder, go to the NVR, go back up the ladder, repeat as needed.
- Ease of Access: Quick saves and sharing of clips.
