A great system with a really good user interface
What do you like best?
It is a very user-friendly and intuitive system that makes the process of pulling together the information for a response far less daunting.
I really like the feature which allows you to search for similar questions that have been answered in the past. This was I can establish if someone else has already provided the information I am looking for and then I don't need to re invent the wheel in my response.
The knowledge library is a great place to go if you also want to search for general information about a business when you are new to a business such as I am.
What do you dislike?
I don't have a huge amount of experience with other systems for comparison, but it's hard to see much that needs improving. Sometimes it can take a little while to load, but I am not sure if that is my internet speed instead of the system itself.
Recommendations to others considering the product:
I would definitely recommend looking at RFP360 as a system especially if you have a large team where many different people need to collaborate on a response. I also think it would benefit any organisation which deals with a high volume of RFP's that ask similar questions as it will speed up the process of building the response.
What problems are you solving with the product? What benefits have you realized?
Pulling together RFP responses. By assigning different questions to the different area leads, it makes the process much simpler and able to be done from one clear place. We no longer have to coordinate lots of different people with different documents going around by email.
