Customer feedback, employee engagement, lead followup – Responster is the survey creation tool with businesses in mind.
Beautiful, cross-platform surveys can be easily created in a drag and drop builder, and survey results are automatically uploaded and visually organized in your dashboard, with easy export to Excel or PDF capability.
Surveys can be completed in any web browser, and can also run offline in a native iOS or Android app, an agile solution for feedback collection via smartphone or tablet kiosks in the office, on-site in your store(s), or at an event.
Millie B.
Advanced user of Responster
★★★★★
Easy to use, easy to customise, mobile-friendly
What do you like best?
It's really easy to create beautiful surveys, which adapt seamlessly to mobile users. There's a good range of question formats, and support is responsive and happy to make changes to the system where necessary/appropriate.
What do you dislike?
The reporting is not very customisable, so we export all our data in CSV format and manipulate it in Google Data Studio. An ongoing issue for us is that for, eg., the questions on a scale of 1–10, there's no option for an N/A option.
What problems are you solving with the product? What benefits have you realized?
Responster has allowed us to canvas opinions from our audiences in a way that it is quantifiable. We're no longer reliant on receiving free-form feedback via email, which is difficult to compare and report on.
Review source: G2.com
