Request Manager

With Request Manager you can manage and track requests across a departement or an entire organization.

Request Manager

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Administrator in Music

Advanced user of Request Manager

★★★★★

Manager at hand at all times!

What do you like best?

When you have a difficult client on the phone, you don't want to be running around looking for a manager to handle the query. So with this at the touch of a button you can send off call details and your line manager or any manager can take over the call when you not able to.

What do you dislike?

Slight delay before information actually gets processed or seen by any manager that is available and ready to take the case.

Recommendations to others considering the product:

Perfection at its best.

What problems are you solving with the product? What benefits have you realized?

It saves time, meaning you can handle more calls and less frustrated customers seeking support.

Less agitated or frustrated customers.

Review source: G2.com