Reviews Impact Revenue! Get the most out of your Customer Engagement team by allowing them to have a positive impact on growth by engaging your customers in the moments that matter.
PRODUCT REVIEWS
Aggregate your Global Online Reputation and Leverage the data from all your product reviews from Amazon, Bazaarvoice, and more. Gain visibility into what products your customers love, and also understand what products need to be improved or even removed from your available inventory. Amazon, Bazaarvoice…
LOCATION REVIEWS
Track all location reviews in one place. Reputation Studio gives you the power to filter for reviews of one location, or compile reviews across multiple locations. You can identify global opportunities to improve customer service and address individual pain points in your operations and processes. Yext, Yelp, Google My Business…
APP REVIEWS
Reviews and Ratings are the single biggest influencer for downloads in mobile app marketplaces like iOS App Store and Google Play. Quickly address users’ needs and concerns by reading and responding to reviews. Empower your teams to roll-out quick updates and new feature releases based on real-time feedback.