This software works very well is a well supported.
What do you like best?
The personal support from the techs. They take the time to teach you about what you are doing and at the same time they can take over for you and make it work the way you want it.
What do you dislike?
I would have preferred that they provide some basic templates to help get you started. When you first get started you have a blank slate. The training is great and got me started but there are easier ways.
Recommendations to others considering the product:
This program will require you to learn about JAVA Scripts... It takes a bit to get used to setting up channels but once you learn the tricks, you can copy channels to make new ones from the ones already made. Then you can just edit it for your needs.
What problems are you solving with the product? What benefits have you realized?
Very flexible and able to give you exactly what you need.