Qualified

Qualified is a conversational marketing application that will alert your reps instantly when qualified prospects arrive on your website, and make it easier for you to engage with them in real-time through live chat, voice calls, and screen sharing. When you connect Qualified to your website, your sales team will be having more conversations with qualified leads, resulting in higher conversion rates and faster sales cycles.

Languages supported: English

9.8/10 (Expert Score) ★★★★★
Product is rated as #19 in category Bot Platforms Software
Ease of use
9.6
Support
9.8
Ease of Setup
9.8

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Qualified is the live chat, chatbot, and conversational marketing platform for companies that use Salesforce. Enterprise sales and marketing teams at leading B2B brands trust Qualified to grow their sales pipeline by turning their greatest untapped marketing asset — their website — into a selling machine through real-time conversations with top visitors and their target accounts.

Qualified is the only conversational marketing platform designed to work seamlessly with complex Salesforce configurations, so companies can leverage all of their prospect and customer data to deliver smarter, more personalized experiences, and then report on metrics within Qualified or via Salesforce reports and dashboards. We are rated a High Performer on G2, the #1 Conversational Marketing platform on the Salesforce AppExchange, and built for enterprise-grade reliability and security with 99.9% uptime, GDPR compliance, SOC2 compliance, and Salesforce ISV certification. Qualified is founded by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, and funded by Salesforce Ventures, Norwest Venture Partners, and Redpoint Ventures.

Qualified
Qualified

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Customer Reviews

Qualified Reviews

Lauren A.

Advanced user of Qualified
★★★★★
End-User experience like no other!

What do you like best?

As both an admin and an end user, Qualified offers our marketing team the ability to personalize past our current campaigns to offer an engaging experience for our web visitors. It also provides our sales the visibility into how their accounts are interacting with our website AND the ability to meet them at the moment they are interested and looking at our solution. Not to mention the CSM team, which is SO helpful!

What do you dislike?

There is not much that is 'unhelpful' from Qualified. The CSM team is so open to feature requests that any time there is something that seems it can be more user-friendly or offer more insight/analytics, they are more than happy to work on finding a solution and creating new features.

What problems are you solving with the product? What benefits have you realized?

We are now able to meet future customers just-in-time as they're doing their initial search into solutions. To offer a more helpful and content driven experience to those that are on our website.

Review source: G2.com

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