Using a unique behavioral analytics engine PxidaCX™ is the only customer engagement tool that provides truly actionable insight to improve customer satisfaction.
PxidaCX features:-
Capture feedback via web, email and mobile application by publishing directly to social media, your customers contact list or business systems.
Real-time reporting and insights – Easily create reports and drill down into your data with custom filters from a variety of demographics.
Brand your survey to match your business – Change the way your surveys and email communications are shown to your customers so they fit smoothly with your own brand. No PxidaCX™ branding.
Library of surveys – Edit one of our pre-built surveys to quickly deploy your survey with the minimum of fuss and effort.
Custom surveys – Use a large variety of question types to build your own customer surveys.
Data and security – Our systems use 256-Bit encyption through Amazon web services with all transactions securely provided through Stripe.