ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease.
ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives.
Here the main offerings of this highly versatile tool:
Surveys
NPS Surveys
In-App Surveys
Popup surveys
Forms such as SideBar forms
Quizzes
Polls
Major Attractions of the ProProfs Survey Maker
Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics.
Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy.
Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers.
Multiple language support: Get information from customers from around the world.
Expand customer outreach: The surveys can be shared across various platforms and social networks.
Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same.
Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user.
Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data.
If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section.