Primetric

What do you like best?

When using other solutions, I could only be reactive. Primetric allows me to be proactive in all the resource allocation, planning, and financial forecasting activities.

Pros:

- designed for software development agencies and IT service business processes,

- clear and understandable data about resource utilization,

- planning projects and booking teams for them in one place,

- different types of assignments (non-billable, billable, active, reserved, drafts),

- in-depth financial forecasts taking into account project and company overheads,

- Open API,

- Great customer support that helps at every stage of Primetric usage,

- smooth implementation process (1 day required for data migration).

What do you dislike?

The solution's UX could be improved because at the moment the system is not so easy to understand at first glance. After the initial video call with Primetric's support, many things turned out to be very intuitive.

Recommendations to others considering the product:

If you are looking for comprehensive software dedicated to a software development company that allows you to plan, estimate, track and predict the availability of developers and profitability of projects, Primetric is a perfect solution.

What problems are you solving with the product? What benefits have you realized?

The first thing that comes to my mind is that Primetric helped Future Mind to reduce bench time by 3,500 hours per year. Other problems and benefits:

- Single source of truth, so every dept. can easily find all necessary information about resource availability, project profitability, and forecasts related to tentative projects,

- Better budgeting cut out for the IT industry - Primetric allows the company to finally budget projects following the industry practices.

- Financial forecasts - the team can instantly see the hourly rates of specialists and analyze the margin per project or its phase. This helps to assign the right people to the right projects.

- Easier team allocation - this made a difference in a larger team thanks to smart filters. For example, it's easy to find a Senior Python developer with good command of English and analytical skills.

- Permissions that make sense - data is accessible in line with the permissions system matching the actual roles in the company (HR, sales, PM).

- Advanced reports - these reports allow the sales team to check if there are any free resources. Project managers can use them to optimize resource utilization and move specialists across various to help them train new skills and ensure their professional development.