POS Connect

What do you like best?

The most helpful piece of POS Connect is the efficiency it brings to our department. Because we use POS Connect to compile and investigate suspicious outliers, (instead of comparing boxes of receipts to video), we can look at as much as twenty times the number of incidents we would be able to investigate without a program that marries data with video.

What do you dislike?

There really isn't a downside to using POS connect.

Recommendations to others considering the product:

Any organization with a large number of POS locations and employees should consider POS Connect as an efficient way to monitor their operation.

What problems are you solving with the product? What benefits have you realized?

We have solved many issues with POS Connect. We catch fraud, which reduces the company's losses. And, in seeing exactly what that data pattern looks like, we compose a profile of that certain kind of theft. That profile can be spotted again in the data compiled, thus, further increasing our efficiency. In addition, when there are suspicious outliers, it isn't always due to theft. Sometimes these outliers are due to training issues, and or issues within the POS software itself. Resolving training and pricing issues always makes a positive impact.