Ping

What do you like best?

We really liked the step-by-step onboarding process when signing up, which was well guided. It took not more than 5 minutes to have the basic setup in place. You can then take care of everything else in a central dashboard.

What do you dislike?

We are still missing a bit more granular analytics data. So far, the support was very responsive and open to our feature requests, so we will see.

Recommendations to others considering the product:

I would say it's worth giving them a try. Ping comes a free basic plan (even though we now upgraded to the Pro plan), but the basic setup is really so quick that there is no time lost in just trialing it.

What problems are you solving with the product? What benefits have you realized?

We have several meeting rooms in the office that were becoming increasingly hard to manage through the calendars that we were using. It was a bit chaotic in the end, and people did not really cancel or edit bookings in case their plans changed.

With Ping we now have a central place for the room scheduling, and on top of that Ping pushes our employees to check in for their bookings or cancel them. This resulted in increased availability of the rooms, and people can once again find rooms when they actually need them.