Pike13

Mobile business management software that adapts to your business.

Languages supported: German, English, Portuguese, Russian, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

7.4/10 (Expert Score) ★★★★★
Product is rated as #52 in category Gym Management Software
Ease of use
7.3
Support
7.1
Ease of Setup
0.0

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Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model. The software helps business owners and their staff manage schedules and enrollments, billing and payroll, client information and more.

The intuitive, mobile-friendly Pike13 interface helps business owners and their staff spend less time struggling with administration and more time with clients. Free mobile apps simplify schedule and client management, as well as streamline the check-in process. Automated, targeted reporting helps business owners measure the health of their business and focus on the information they need to know to make data-driven business decisions.

Pike13 customer service un-matched. Each new Pike13 customer is assigned a dedicated onboarding specialist to help guide software setup. The rockstar Pike13 customer care team regularly goes above and beyond to assist with customer questions.

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Customer Reviews

Pike13 Reviews

Kristin N.

Advanced user of Pike13
★★★★★
Does everything, quick customer service

What do you like best?

The customer service. Anything like Pike13 is going to have lots of ins and outs, so it's crucial to have a fast response to questions so that I can keep my business running smoothly.

What do you dislike?

There are a handful of things that it doesn't do, mostly where it comes to automatic communications to my staff, like with class covers and payroll things. There are a few report styles I'd like to be able to do, but I've not seen anything else that does what I"m looking for.

Recommendations to others considering the product:

This really takes care of EVERYTHING for any sort of customer service endeavor. If you're a smaller business, it might have more functionality than you need, honestly. If we were a small gym, I'd go with something that included more membership side communication and workout/programming dissemination. But. No other service really takes care of all the BUSINESS needs of a larger facility.

What problems are you solving with the product? What benefits have you realized?

It takes care of

- calculating payroll

- inventory and merchandise sales

- scheduling classes and private sessions

- reports

- events and specialty courses

Review source: G2.com

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