Quality software for the pricing with EXCELLENT account management reps
What do you like best?
You get a personalized experience with the PhotoShelter team. My account rep is always available and ready to receive feedback for tools. I feel like my needs are always heard!
What do you dislike?
Some of the integrations aren't built out as extensively as I would like. Additionally there isn't a desktop application or something that makes uploading to the DAM easier.
Recommendations to others considering the product:
This is a great intro to a DAM. Storage space is great for the cost and you can add (I think) unlimited users. The admin seats are what costs you the money, but even that is priced well! The AI could use some finessing for what we need specifically (more text recognition rather than shapes or themes). But in general, I'm happy with the product.
What problems are you solving with the product? What benefits have you realized?
I am currently solving organization and searchability issues within our assets. We definitely need to utilize the metadata tagging more.