PayDC Chiropractic Software

What do you like best?

Having patient account data, care plans, appointments, insurance and patient payments and billing all in one is definitely very handy.

What do you dislike?

The software can be pretty buggy and lags not infrequently. There are a number of functions that cause the program to freeze every single time I use them. Some days it just runs incredibly slow for no apparent reason. The design is also not particularly intuitive; despite being a stereotypically tech saavy millennial it has taken me several months to discover some features, and can then take me up to an hour to rediscover them when I want to use them again (day sheets that report new patient numbers is one such feature).

Recommendations to others considering the product:

Bottom line: it is mostly usable as an all in one chiropractic office manager. However, I manage a very small office and can deal with its bugs and freezes because of this. If you are a larger and faster paced office with multiple receptionists/a constant flow of patients throughout the day you may find this software's lags and glitches to be a real hindrance to your workflow.

What problems are you solving with the product? What benefits have you realized?

I've been able to eliminate paper billing from my office by adding all insurance plans to the software's electronic billing option, which saves time, billing paper, envelopes, and stamps.