Panorama

What do you like best?

I like that it's easy for first-time users to figure out how to navigate through the system. There are also help tips available.

What do you dislike?

I don't care for the fact that there is no telephone number for customer service is you have a question about billing. You have to e-mail a general e-mail address and they reply with very generic answers. It takes weeks to resolve a billing issue.

Recommendations to others considering the product:

This is a good program to use but make sure you know the terms of your contract and go over your billing carefully.

What problems are you solving with the product? What benefits have you realized?

I am able to collect data and sort it to get data on donations, donors addresses for mailing list etc.