Fundly

What do you like best?

If it worked well it's nice that people can just enter the amount they want to donate all from the comfort of their own couch. A one-time donation typically works fine.

What do you dislike?

It only allows the donor to set up their donation on the exact day that they're doing it. They are not able to forward date a monthly donation. Therefore if you want a monthly donation to come out on the 5th of every month you HAVE to donate on the 5th and then set it up as monthly. It also continually glitches and does not set up "monthly" as monthly. It continually only goes through as a "one time gift" when the donors click monthly. This has caused quite a bit of frustration with donors and the loss of some support, understandably. The fundly staff don't seem to be able to remedy these problems as they are continuing month after month to no avail.

What problems are you solving with the product? What benefits have you realized?

It should help us allow our staff to receive donations easily online instead of the donors sending in a physical paper or check. If it worked well without the glitches it would be nice. The inconveniences of using this far outweigh any benefits.