What do you like best?
What I like about using Palo Alto for URL filtering is the fact that when you submit a change for a website to be placed in a different category, they are very quick to respond whether they believe your recommendation should be validated or denied.
What do you dislike?
What I dislike about Palo Alto for URL filtering is that when you do submit a chance for a different category, and it is denied, there is no reason why. Also, that it seems they dont look at the website in question and its obvious that the category should change, but it still gets denied the change.
Recommendations to others considering the product:
Verify the websites being submitted for change, that the change is valid and accurate to its request.
What problems are you solving with the product? What benefits have you realized?
We are solving issues with websites that are safe for school use being blocked by PA because the website is listed as not having a category, but when we request a change of category to usually education, it gets changed fairly quickly then our district can access those websites.
