Email protection at its best
What do you like best?
The platform is really advanced. the most basic features, gives you the most bullet proof application. They have an easy to use wizzard when setting up and domains within the platform. They have walkthroughs and information about all aspects of the platform including setup, errors and best practice guides. The tool is great at monitoring domain authenticity and ensuring the domain stays strong with early black list monitoring and alerting.
What do you dislike?
The package tiering is a bit hard for us to jump from the 5 domain package to the next one at the price offered. The platform as a whole seems to be a little slow when navigating around the interface.
Recommendations to others considering the product:
When stuck, their are tool tips which should be used to help you fix the issue. if it is unrelated, a quick search using the help of their guides will lead you in the right direction. If you have more than 5 domains in which you need to get control over, you are able to setup a domain and use their wizard to guide you, and then later remove it from the dashboard (only applies to non-selfhosted records) and the domain will maintain its setup. It would just assist in tight budgeted teams getting better deliverability with multiple domains and not having to pay for the next package which is a large monthly fee jump
What problems are you solving with the product? What benefits have you realized?
We are fixing our email deliverability issue. We realised that our outbound emails were consistantly landing in SPAM filters. Through the use of the tools diagnostics features, and the ability to self host Auth records made the nightmare of undelivered emails go away. We are able to, withing a short space of time, get out domain health up to a point where we were no longer restricted when contacting new prospects, customers, or stakeholders
