PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon, and more. To learn more and try PagerDuty for free, visit www.pagerduty.com.
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рџ•№пёЏ рџ’Ѕ John B.
Advanced user of PagerDuty
★★★★★
Pagerduty use for on call DBAs
What do you like best?
Pagerduty allows my team to manage on-call schedules across time zones and makes it easy to manage the on-call schedule on the fly as needed. Pagerduty offers competitive pricing, which makes it easy to manage in your budget. The connectivity to other messaging or event providers means you will get the alert in a way that suits your business operations.
What do you dislike?
Unless you configure your alerts in a lean way, you can suffer from alert fatigue. Pagerduty could do better at how alerts are grouped smarter during a flood of alerts on the same server or service.
Recommendations to others considering the product:
There are a few alternatives in the market however the engagement from PagerDuty's team has been very good.
What problems are you solving with the product? What benefits have you realized?
On call schedules are managed well across time zones and the service has good availability meaning we have confidence alerts will be sent to the appropriate engineer or developer.
It also allows managers a better view of incidents and is useful when conducting postmortem reviews when incidents occur.
Review source: G2.com
