Oracle Standalone Cobrowse

Oracle Standalone Cobrowse Cloud Service enables agents to see a customer's screen in real time. Solve issues faster, increase revenue per call, and create positive customer interactions on web and mobile channels.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #58 in category Customer Self-Service Software
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Oracle Standalone Cobrowse Cloud Service enables agents to see a customer’s screen in real time. Solve issues faster, increase revenue per call, and create positive customer interactions on web and mobile channels.

Oracle Standalone Cobrowse
Oracle Standalone Cobrowse

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Customer Reviews

Oracle Standalone Cobrowse Reviews

James H.

Advanced user of Oracle Standalone Cobrowse
★★★★★
All our customers and vendors in one place finally!

What do you like best?

Immediate visibility of our customers screen in real time as we help them solve any issues

What do you dislike?

At the moment this is working very well. We don't have any dislikes. The cost could be a little cheaper but we wanted the best on the market

What problems are you solving with the product? What benefits have you realized?

We are able to quickly help employees with solving queries they have on our new CRM system. We can also run training workshops in real time and coach individuals to run and maintain their own sales pipelines.

Review source: G2.com

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