OnePlace Operations & Finance

What do you like best?

I like that Intapp has embraced AI to help capture work time spent reading emails, reviewing pdfs of important files, and work done on my mobile phone. Intapp makes it easy for me to select different matter numbers for various clients and projects. Intapp also has many categories and fields that allow for precise time capture.

What do you dislike?

I don't like that Intapp is currently unable to capture time spent on work-related phone calls and occassionally it erroneously records time. Intapp seems to process commands very slowly, and if you click too many times while it is processing the program will freeze.

Recommendations to others considering the product:

I would recommend that users turn off Intapp when they are at lunch or have personal errands to run. Intapp is not user friendly so it may be necessary to ask for guidance from an experienced user or from YouTube videos.

What problems are you solving with the product? What benefits have you realized?

Intapp is helping us to capture small amounts of time spent on work that we might otherwise neglect to record. The benefits are that I don't have to spend so much time on record-keeping.