What do you like best?
End user perspective: Very easy to use by end users as the look and feel is similar to any Microsoft application.
Developers perspective: Extremely easy to develop custom solutions compared to other ECMs.
Administrators perspective: this is one of the ECM which is very well organised and maintenance of application is very easy.
Onbase can be integrated with any 3rd party application very easily.
What do you dislike?
Change migration between different environments needs to be improved further.
When there are dependencies between the custom solutions hen the existing out of the box change migration isn't 100% effective.
Recommendations to others considering the product:
If you are looking for an ECM which is low mentainence and easy to used then Onbase should be the first choice.
What problems are you solving with the product? What benefits have you realized?
Onbase Workflow are being used to effectively initiate the approval of Rx prescriptions and complete the entire order processing.
Benefits: the cycle time for approvals, placing the order, validationg the orders, shipping the orders has greatly reduced from 3 days to less than 1 day.