OmniMD

What do you like best?

The check in process is easy to understand and is really user friendly. You are able to schedule appointments easily for patients. It can also be customized by office / practice

What do you dislike?

If you get an error you have to wait around 24-48 hours for a team member to look at the issue and often times they report that it is an system outage which can be inconvenient during busy office times.

What problems are you solving with the product? What benefits have you realized?

We use it to capture data for billing and we are able to extrapolate this data in order to have an organized sheet of all expenses made to personal and insurance accounts the benefits that we have realized is that it is user friendly for new office staff and we are able to watch videos on the help desk website should we have any additional questions or problems