Odoo CRM

Open Source & Social CRM

Languages supported: Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Georgian, Central Khmer, Korean, Latvian, Lithuanian, Macedonian, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

8.2/10 (Expert Score) ★★★★★
Product is rated as #245 in category CRM Software
Ease of use
8.2
Support
8.0
Ease of Setup
8.0

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With over 5 million users, Odoo is the #1 Open Source CRM software!

Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance.

With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated application.

In our latest version (Odoo 14), UTM fields are available as optional fields. Users can handle recurring revenues and manage renewal intervals, as well. Also, you can turn emails received in your Outlook mailbox into leads, and log their content as internal notes. In addition to that, users can now search for leads and opportunities based on phone numbers.

Users can track their opportunities pipeline in just a few simple steps, thanks to Odoo’s user-friendly Kanban view. Users get an overview of their sales funnel, as well as instant visual information about their next steps, new messages, best opportunities, and expected incomes.

The one-of-a-kind Odoo CRM marketing campaign system automates lead acquisitions, follow-ups, and special offers. Users can also determine automated actions based on predefined rules.

Odoo CRM’s key features are: a Kanban view to track the sales opportunities pipeline, a clear view of the next steps and actions to complete, automated creation of leads based on incoming emails (or coming directly from a website), and users can use their own email client! What more could you ask for?!

Odoo CRM
Odoo CRM

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Customer Reviews

Odoo CRM Reviews

tanner c.

Advanced user of Odoo CRM
★★★★★
Great tool for managing leads

What do you like best?

My favorite thing about Odoo CRM is the clean interface and the integration with the rest of Odoo software. Most business software has an interface that looks like windows 95, which really can be hard on your eyes, and time consuming to use. Odoo has a very clean and aesthetically pleasing interface that makes it significantly easier to use. It may sound like a small thing, but with most CRM software providing the same basic features, a good interface really makes a difference. The integration with other packages also makes for a smooth experience. The connection with accounting, sales, and even manufacturing make cross department integration very easy and bug free.

What do you dislike?

The only thing I don't like is the lead generator. It is a system where you can purchase credits to buy leads. It uses information about your company, and has some sort of database of companies it pulls from to give you leads. They claim it should match you up with viable leads that might be interested in your product, but we used the free credits that came with our subscription to test it out, and it was absolutely worthless. Its n't really the reason we bought the software though

What problems are you solving with the product? What benefits have you realized?

Organizing our leads and managing relationships with our customers. Its pretty basic infrastructure for the software, but it helps us stay organized and goal oriented.

Review source: G2.com

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