What do you like best?
The desktop website do the job but is completely old fashioned
The responsive web app looks good and is easy but you need to use a special link to add a shortcut on your mobile homescreen.
Worklfows are ok
What do you dislike?
Using desktop web app is not easy. The look and feel is 1990s, not easy to fill the fiels especially when it has restricted choices. There is no combobox/dropdownlists.
The app doesn't accept pdf files to justify our expenses.
The Mobile webapp shortcut sometimes break up
Recommendations to others considering the product:
Should consider an other product.
There is no native Mobile App and the UX is a disaster.
User adoption was difficult especially because the UX is bad and you can't use the app
without being trained. So we have to make many training sessions.
This is not a self supporting tools.
If you want to manage expenses with smartphone it should be verry difficult.
I suggest you to use a real mobile first solution.
What problems are you solving with the product? What benefits have you realized?
Expense management was previously managed by Excel files and with a paper workflow.
We realized a quick benefit. Expenses filled in the app follow a workflow. Once the workflow validated my management, it goes automatically in our accounting software.
The Accountancy service save a lot of time. We have less loss of receipts and less paper printed to validate expenses sheets.
We also reviewed our expenses policy and the tool manage automatically this policy, including mileage`;