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NetSuite CRM software is the only cloud solution that delivers a real-time, 360-degree view of your customers. Included in the suite of NetSuite applications, NetSuite CRM provides a seamless flow of information across the entire customer life cycle—from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support.
Customer Reviews
User in Computer Software
Advanced user of NetSuite CRMfrom a CRM for sales perspective, not a single thing - nothing. I have used Salesforce & Zoho & now using NS CRM.
from a CRM for sales perspective - everything. From what I can tell, the user interface has not been updated for 10-15 years. It is EXTREMELY non-intuitive - feels like you have to do 25 clicks just to complete one task. It lacks the ease of use & simplicity provided by solutions like SFDC or Zoho
It is very, very slow - when at times you have to wait upwards of 1 minute for each page to load, your productivity is impacted.
I now feel like I was spoiled in the past having access to far superior products
If you need NetSuite for an ERP & need for tracking your sales team selling - make sure you can integrate it with a real, intuitive, updated Sales & Marketing focused CRM as the front-end solution for your sales reps to work in & keep your sales team out of NetSuite.
purchased mainly for ERP functionality & to replace an invoicing system; benefits have been of cataloging our products
