Oracle’s Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.
Oracle CRM On Demand
Oracle CRM On Demand
Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.
7.0/10
(Expert Score)
★★★★★
Product is rated as #334 in category CRM Software
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Customer Reviews
Oracle CRM On Demand Reviews
Gautam G.
Advanced user of Oracle CRM On Demand★★★★★
What do you like best?
The best part of CRMoD is the ability to categorize the type of case the agent/technician deals with and it also helps to sub categorize those events which helps a great deal for future reference.
What do you dislike?
It would be amazing if CRMoD could also close duplicate case which a certain customers has under a different service request number as well.
What problems are you solving with the product? What benefits have you realized?
We use Oracle CRMoD to document case which customers face. The main benefits are the ability to categorize those issues systematically so they could be used for further investigation.
