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The Navvia Process Designer is the easiest and most cost effective way to design and document processes.
With features such as prebuilt templates, easy to draw flowcharts, automated document creation, requirements gathering, and on-line collaboration & sharing, the Navvia Process Designer will save you time and money.
It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers.
Customer Reviews
Administrator in Information Technology and Services
Advanced user of NavviaNavvia's support staff is the best! Never have we worked with vendor who is so willing to bend over backwards to assist. The co-founder, Karl Bietsch, has been wonderful to work with.
We love how Navvia provides us with documentation straight from the ServiceNow instance that we use. It really takes the guess work out of process documentation for core ITSM processes.
Navvia is very cost effective and affordable.
We totally dislike like that all documentation is online. We realize that documentation changes, but it would be much more advantageous and efficient for us to be able to print out a point-in-time PDF, especially as we are trying to learn the tool.
Honestly, we find the software somewhat cumbersome to use and most of that is related to the fact that we can't print out what we need. For example, if you go to the ServiceNow website, all of their documentation is sectioned out by topic and can be downloaded and printed in a PDF.
We are trying to use Navvia to standardize our ITSM documentation using ITIL best practices. I say trying because we have not made much progress in the year that we've had the tool.
The benefit that we have recognized is that the documentation we're using today is very outdated and needs to be updated. We hope Navvia can eventually help us with that.
