Join the thousands of MSPs and IT professionals who use N-able™ N-centralВ® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business.
Key features include:
– Monitor almost any device, including support for Windows, Linux, and macOS
– Gain complete insight across your network and cloud services without the need for extra network monitoring software
– Create automated patch management policies to ensure devices are up to date
– Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code
– Provide remote support across devices and platforms with the integrated Take Control feature
– Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing
– Manage security with integrated backup, EDR, AV, and disk encryption
– Available as an on-premises or hosted cloud solution to fit your business
N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.
Administrator in Computer Networking
Advanced user of N-able N-central
★★★★★
it will be fixed in the next release...
What do you like best?
The monitoring templates out of the box are pretty complete and easy to deploy.
What do you dislike?
It seems like the product is getting worse. With each issue, it seems like we work for hours with support to show them where the problem is, then they "escalate" it for a couple weeks and the response comes back that it will be fixed in the next version. One of the reasons someone would want to use NCentral is for the patch management. Patch management has had issues for the 2+ years that we have been on it. In the latest round, Microsoft released a patch out of band and it broke printing. We had blocked the patch, but it rolled anyways. Contacted support and they said we couldn't use NCentral to remove it. They gave us instructions on installing another patch - and their instructions were wrong. We had to go to reddit, grab a script, and modify it. Then NCentral wanted a copy of our script. Why isn't NAble sending out the script to all their customers since all of them are having this problem if they have certain printers in their environment?
In addition to that, it is supposed to integrate with EDR. (Sentinel 1) Today EDR flagged SolarWinds.Licensing.Framework.dll as being Malicious and killed it. I just upgraded to the latest version last night to fix the issue with EDR not deploying to machines automatically when the policy says to deploy automatically. I'm sure that will be fixed in the next version.....
What problems are you solving with the product? What benefits have you realized?
It does generate alerts based on the templates like it is supposed to.
Review source: G2.com
