MonetDB

What do you like best?

It is easy to add people to the roster and there are a lot of features that we use on a daily basis. Our company is open 24/7 and we are always using it. It rarely crashes and customer service usually responds quickly.

What do you dislike?

Every once in a while it will crash, but again customer service is quick to respond. When shifts are removed, it creates an automatic bid, which can be annoying as we then have to remember to go in and delete the bid before an agent bids on it.

Recommendations to others considering the product:

Its great to use, there are so many features and things that you can do with it.

What problems are you solving with the product? What benefits have you realized?

Scheduling, being and to set up profiles for 200+ employees and being able to run hundreds of different reports hourly, daily, weekly, monthly and annually.