mHelpDesk

Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.0/10 (Expert Score) ★★★★★
Product is rated as #129 in category Billing Software
Ease of use
8.3
Support
7.8
Ease of Setup
7.6

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mHelpDesk
mHelpDesk

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Customer Reviews

mHelpDesk Reviews

Administrator in Facilities Services

Advanced user of mHelpDesk
★★★★★
Simple, easy to use, not necessarily great for rapid growth in companies

What do you like best?

Super simple and easy to use, good reporting and easy scheduling

What do you dislike?

As our company grows the software has gotten sigificantly slower and has more frequent glitches

Recommendations to others considering the product:

mHelpDesk was always great and easy to use for us when we had only a few staff members using it, but now the apps and website are slow and glitchy now that we have about 45 users.

What problems are you solving with the product? What benefits have you realized?

We utilize mHelpDesk for all of our scheduling of technicians and creating notes for work orders. It is easy to use and simple for adding tickets and finding history.

Review source: G2.com

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