MessageBird

MessageBird is a cPaaS company that solves your communication challenges via SMS, Voice and Conversations APIs.

Languages supported: German, English, French, Italian, Dutch, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6/10 (Expert Score) ★★★★★
Product is rated as #36 in category Cloud Communication Platforms
Ease of use
8.9
Support
8.4
Ease of Setup
8.6

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MessageBird is a communications platform-as-a-service (CPaaS) company.

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication.

As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on MessageBird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before.

To power these operations, we have offices on 4 continents and a world-class team of over 20 different nationalities available around the clock to support you.

MessageBird
MessageBird

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Customer Reviews

MessageBird Reviews

Hardik S.

Advanced user of MessageBird
★★★★★
Fraud Company on Payments End

What do you like best?

Tried it for a week. Didn't like it so didn't use it much

What do you dislike?

Had tried it in July 2020 and had linked my credit card. But then didn't go ahead with the paid plan and stopped using it. But surprisingly, they charged my credit card on Feb 4, 2021, for $600 which was very surprising.

Contacted their support team. Was shocked by their response when they denied the same. It was very unethical and a case of fraud.

Recommendations to others considering the product:

Find another company with WhatsApp API

What problems are you solving with the product? What benefits have you realized?

No benefits. Very unethical in terms of charging the credit card.

Review source: G2.com

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